Data Privacy Policy
Dylan Wong (Last Updated: 2 Jan 2025)
Dylan Wong is committed to safeguarding your personal data and ensuring compliance with Singapore’s Personal Data Protection Act (PDPA). This policy explains how we handle your personal data, including collection, usage, storage, and sharing practices. By engaging our services or accessing our website, you agree to the terms outlined below.
How We Collect and Store Your Data
We collect personal data through interactions such as:
- Direct communication with you (e.g., inquiries, service requests).
- Visits to our website or use of our services.
- Third parties authorized by you or publicly available sources.
Your data may be stored in physical or electronic formats on secure systems located locally or overseas, including third-party cloud services that comply with Singapore’s PDPA standards.
How We Use Your Data
Your personal data may be used for the following purposes:
- Delivering financial advisory services tailored to your needs.
- Marketing our services (only with your explicit consent).
- Complying with legal obligations, regulatory requirements, or internal policies.
- Enhancing our offerings through analytics and customer feedback.
- Any other purposes for which you have provided explicit consent.
Failure to provide necessary information may limit our ability to deliver certain services.
Our Privacy Commitments
We uphold the following principles to ensure the responsible management of your personal data:
1. Clarity and Transparency: We clearly inform you about how your data is collected, used, and shared.
2. Lawful and Fair Use: We process your data only when it is lawful and necessary for legitimate purposes.
3. Purpose Limitation: Your data is used solely for specific purposes disclosed to you or as permitted by law.
4. Data Minimization: We collect only the data required for our operations and avoid excessive retention.
5. Accuracy of Data: Reasonable steps are taken to ensure your data is accurate and up-to-date.
6. Data Security: Robust security measures protect your data from unauthorized access or breaches.
7. Retention Policies: Data is retained only as long as necessary for business or legal purposes and is securely disposed of thereafter.
8. Respect for Your Rights: You have the right to access, correct, or withdraw consent regarding the use of your personal data.
9. Vendor Compliance: Third-party service providers are required to adhere to equivalent privacy standards when handling your data on our behalf.
10. Cross-Border Transfers: When transferring your data overseas, we ensure compliance with PDPA requirements by implementing appropriate safeguards.
Sharing Your Data
We may share your personal data under these circumstances:
- With service providers assisting us in delivering our services (e.g., IT support, marketing agencies).
- With regulators, law enforcement agencies, or authorities when required by law.
- With entities evaluating a potential business transfer involving Elios Wealth Management.
- With third parties authorized by you to receive such information.
Where possible, anonymized data will be shared to protect your privacy unless disclosure of identifiable information is legally mandated.
Your Rights Regarding Personal Data
You have the following rights under Singapore’s PDPA:
- Access and Correction: Request access to or correction of any inaccuracies in your personal data held by us.
- Withdrawal of Consent: Revoke consent for specific uses of your personal data by contacting us at [Insert Contact Email]. Please note that withdrawal may impact our ability to provide certain services.
- Data Portability (if applicable): Request transfer of your personal data in a structured format where legally permissible.
We will address all requests promptly in accordance with PDPA timelines.
Cookies and Website Policy
Cookies Usage
We use cookies on our website for purposes such as:
- Understanding user behavior and improving website functionality.
- Providing personalized content based on user preferences (with prior consent).
- Generating analytics for internal reporting.
You can disable cookies via browser settings; however, this may affect website functionality.
External Links
Our website may include links to third-party websites outside of Dylan Wong’s control. We are not responsible for the privacy practices of these external sites.
Data Security Measures
Protecting Your Data
We implement physical, electronic, and procedural safeguards to protect stored personal data from unauthorized access or breaches in compliance with Singapore’s PDPA.
Overseas Transfers
When transferring personal data outside Singapore, we ensure that recipients adhere to equivalent privacy standards through contractual obligations or other safeguards as required by law.
Third-Party Obligations
Third-party vendors processing your data on our behalf are contractually obligated to follow stringent security measures aligned with this policy.
Providing Data About Others
If you provide us with another person’s personal information (e.g., beneficiaries), you must obtain their written consent beforehand and retain proof of this consent for verification if requested.
Direct Marketing Communications
We will only send marketing materials if you have explicitly opted in or provided no objection where permitted by law. You can opt out at any time by clicking “unsubscribe” in communications or contacting us directly.
Separate consent will be obtained before sharing your details with third parties for their marketing purposes.
Policy Updates
This privacy policy will be reviewed periodically to ensure compliance with evolving legal requirements and best practices. Any updates will be communicated via our website.
For inquiries regarding this policy, please contact admin@coachdylanwong.com.